Our Experience with COVID-19 Virus Thus Far

We would like to share our experience with patient care amid the Coronavirus (COVID-19) outbreak. As you may have read in our previous updates, we taken several steps to insure the safety of our patients and staff.

  • We only schedule Well Child check-ups in the morning and all sick visits in the afternoon.
  • All individuals are met by medical personnel at our screening table at the front door.
  • Temperatures are taken to screen for illness. Any children discovered to have fever in the morning are asked to reschedule for the afternoon when sick children are seen.
  • Masks are issued to any parent with fever, or child with fever and cough to wear during their time at the office.
  • All sick children and their parents are instructed to wait in their car until the exam room is ready at which time they are called by our staff. This is optional for the morning Well Child clinic.
  • Any patients suspicious for COVID-19 infection enter through a different door and are examined in a special room with full PPE worn by staff. They exit through the same door.
  • All of our staff and doctors wear masks when encountering patients.
  • All rooms are cleaned between patients and deep cleaned at the end of the day.

While we have tested a few patients for COVID-19, no child has tested positive, which has been very encouraging. In fact, with the Shelter at Home directive, very few children are getting sick in general. Therefore, if your children need to be seen at the office, they will encounter few or no other patients during the visit.

Well check-ups in the morning have been going smoothly, with shorter wait times since we only see well children during this time. Appointment availability has also been greater since we have dedicated the entire morning to well children.

Fortunately, Montgomery has been a relatively low risk area for the COVID-19 infection, but this could change. Be assured that we are doing our very best to make your visit to us as safe and convenient as possible.

Physicians at Pediatric Healthcare

April 10, 2020